iLearn Banner

iLearn Announcements

Emergency

Archive iLearn servers down

Wednesday, November 18, 2009

Update:
The archive servers came back up around 8:00pm last night, November 18, 2009.

Original message:
At 4:30pm on November 18, 2009, the archive servers holding all iLearn courses from before Fall 2009 is unavailable. Our team is looking into the issue and hopes to have it resolved soon.

General

Authentication problems, Friday 13th of November

Monday, November 16, 2009

On Friday the 13th of November at approximately 5:40pm, users experienced some difficulty with authentication across campus. Various campus services were affected, including iLearn and several email servers.

The issue was resolved on Friday night around 8:50pm.

Please let us know if you continue to be unable to log in to iLearn.

Changes

Update to iLearn to address slowness issues

Tuesday, November 3, 2009

An update to iLearn was released this morning to address performance problems that may have prevented students from completing tasks in the system, such as submitting quizzes or assignments.

The issues have been resolved, and iLearn should be functioning normally.

General

Upcoming iLearn down times

Monday, November 2, 2009

Academic Technology services such as iLearn, CourseStream, Diva, and all other AT websites will not be available on Wednesday, November 25, 2009 from 8:00 am to 8:00 pm, due to a scheduled power shutdown to accommodate campus electrical work projects.

We apologize for any inconvenience. Please plan accordingly.

General

iLearn slowness issues

Wednesday, October 28, 2009

iLearn has been experiencing intermittent slowness for the past 24 hours. You may experience long load times while using iLearn.

Our team is investigating the issue and hopes to resolve the underlying cause soon. In the meantime, we suggest making sure you give yourself enough time to complete tasks in iLearn, such as quizzes, and if you do experience slowness, let us know at ilearn@sfsu.edu with the following details: the time you experienced slowness, what activity you were using (e.g. submitting a quiz), and how long the page took to load. These details will help our team narrow down the cause.

We thank you for your patience as we work to resolve these issues.

Emergency

Upcoming iLearn Downtimes

Wednesday, October 21, 2009

iLearn will not be available on Friday, October 23, 2009 from 7:30am to 9:30am and Sunday, October 25 from 8am until 2pm due to a power shutdown to retrofit the campus telecommunications and network infrastructure.

Academic Technology will also use this downtime to upgrade the iLearn's system to improve scalability and overall performance. We apologize for any inconvenience. Please plan accordingly.

General

A brief introduction to the iLearn grade book

Thursday, October 15, 2009

One of the major improvements that was made for this semester in iLearn was to the built in grade book. This screencast gives a brief introduction to the grade book and how it functions in your iLearn course.

Poster frame for the introduction to the gradebook video. Click on this image to see the video.

Opportunity

How can iLearn work for you? (faculty focus group, round 2)

Wednesday, October 7, 2009

Our iLearn team wants to know how iLearn can work better for you. Please join us for an informal exploratory drive through iLearn, SF State’s learning management system. During the session, we will be collecting faculty feedback as our team looks to improve the system in the upcoming year.

Day and Times:

  • Tuesday, October 13th, 10am to 11am, BH 229
  • Tuesday, October 13th, 1:30 pm to 2:30 pm, BH 229

RSVP: e-mail ilearn@sfsu.edu or register at http://power.sfsu.edu

Inquiries: Online Teaching and Learning Support, Academic Technology
Phone: 415-405-3536 (press 1)
E-mail: ilearn@sfsu.edu

Training

Introducing online iLearn workshops!

Wednesday, October 7, 2009

Teachers, have you ever wanted to take a workshop on getting starting with iLearn, but have been unable to attend because you haven't found one at a convenient time? Have you wanted to do a more self-paced tutorial on iLearn, or just simply wanted to have all of the startup materials right at your finger tips?

Academic Technology is proud to present our first online iLearn workshop, the iLearn start up kit! If you are a staff or faculty member and would like to be registered for this workshop, you can go to our workshop registration page to sign up. As soon as we get your information, we'll be able to enroll you in the workshop on iLearn, and you can get started right away.

Opportunity

How can iLearn work for you? (faculty focus group)

Monday, October 5, 2009

Our iLearn team wants to know how iLearn can work better for you. Please join us for an informal exploratory drive through iLearn, SF State’s learning management system. During the session, we will be collecting faculty feedback as our team looks to improve the system in the upcoming year.

Day and Times:

  • Wednesday, October 7th, 10am to 11am, BH 229
  • Wednesday, October 7th, 3pm to 4pm, BH 229

RSVP: e-mail ilearn@sfsu.edu or register at http://power.sfsu.edu

Inquiries: Online Teaching and Learning Support, Academic Technology
Phone: 415-405-3536 (press 1)
E-mail: ilearn@sfsu.edu