Academic Technology Central

Announcements

[resolved] iLearn performance issues January 19th - January 20th

On January 20th, iLearn's performance issues were resolved. However, in order to do so, Academic Technology temporarily disabled access to archive iLearn courses from semesters prior to Fall 2014. On January 21, 2015 access to archived courses was restored. All iLearn functionality has now been completely restored.

[update] iLearn downtime January 19th and 20th

iLearn is continuing to experience performance issues. Some users may encounter slow loading pages when accessing iLearn classes. To help address some of the performance issues we have temporarily removed access to all iLearn courses prior to Fall 2014 and all collaborative sites. Only Fall 2014, Winter 2015 and Spring 2015 classes are currently available in iLearn.

We will provide updates as we have more information.

[update] iLearn performance issues January 19

iLearn is continuing to experience performance issues affecting users ability to access the site. Academic Technology is working through the night to resolve the problem. We will provide updates as we have more information.

iLearn performance issues January 19, 2015

iLearn is experiencing performance issues and may be slow for users. Academic Technology is working to resolve the issue.

[resolved] Academic Technology service downtime January 19 (Martin Luther King Jr. Day) 9:00AM to 1:00PM

All Academic Technology services including iLearn, Coursestream, and DIVA have resumed normal services at 12:51PM on January 19, 2015.

Academic Technology service downtime January 19 (Martin Luther King Jr. Day) 9:00AM to 1:00PM

All Academic Technology services including iLearn, Coursestream, DIVA, and Labspace will be down for maintenance on Monday, January 19th (Martin Luther King Jr. Day) from 9:00AM to 1:00PM. All Academic Technology online services will not be available during this time.

Downtime

  • Date: Monday, January 19, 2015
  • Time: 9:00AM - 1:00PM
  • Reason: Required maintenance

Coursestream downtime Monday, November 24 6AM - 10AM

Coursestream will be down for required maintenance on Monday November 24, 2014 from 6:00AM to 10:00AM. All Coursestream services including publishing and viewing recordings will be unavailable.

Downtime

  • Date: Monday, November 24, 2014
  • Time: 6:00AM - 10:00AM
  • Reason: Required maintenance

List of courses in iLearn not visible from 4:48PM to 5:20PM October 28, 2014

iLearn experienced technical difficulties showing the list of courses to faculty and students on October 28 from 4:48PM to 5:20PM. All courses should now be visible in iLearn as usual.

Required maintenance for iLearn Friday October 31, 2014

iLearn will be down for maintenance on Friday, October 31 from 7:30AM to 8:00AM. iLearn will not be available during this time.

Downtime

  • Date: Friday, October 31, 2014
  • Time: 7:30AM - 8:00AM
  • Reason: Required maintenance

iLearn courses from Fall 2011 to Summer 2012 to be retired Friday, October 17th

On Friday, October 17th, access to courses from Fall 2011 to Summer 2012 will be removed from iLearn in accordance with our data retention policy. Faculty are encouraged to create and download a backup of any course materials before October 17th.

If you have any questions, concerns or require assistance with creating an downloading a backup of your Fall 2011 - Summer 2012 courses, contact the Academic Technology help desk via email to ilearn@sfsu.edu, or stop by in LIB 220.

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